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Latest activity by Hannes
  • Hannes created an article,

    The battery level is shown incorrectly on the display (SUSHI BIKE 3.0)

    In fact, some LCD displays do experience display errors. This issue is already known and is currently being analyzed by our product team to offer you a suitable solution.   What does this mean for ...

  • Hannes created an article,

    Training academy and setup video (SUSHI BIKE 3.0)

    Under the following links you will get support for the assembly of your new SUSHI BIKE 3.0 from Nik. You have two options for this.   Training Academy: In our training academy you can watch a step ...

  • Hannes created an article,

    Front or rear light does not work (SUSHI BIKE 3.0) - What can I do?

    Don't worry! Most of the time, this problem can be solved quickly. Sometimes it can happen that a cable has come loose from the bracket during transport.   So please proceed as follows to get the l...

  • Hannes created an article,

    Where can I find the serial number of the engine?

    The serial number of the engine can be found directly on the engine (rear rim).  

  • Hannes created an article,

    Where can I find the serial number of my charger?

    The serial number of the charger can be found under the barcode on the bottom. Sometimes, unlike in the photo, it may have a different format.  

  • Hannes created an article,

    Where can I find the serial number of my battery?

    You will find the serial number of your battery printed directly in white on your battery. It can have different formats. Have a look at the following pictures for orientation:    

  • Hannes created an article,

    Identify SUSHI BIKE Generation

    The easiest way to determine the generation is by the frame number.   SUSHI BIKE 1st generation (production period: 2019 to 2021). Frame number always starts with the letters "SU". SUSHI BIKE +mode...

  • Hannes created an article,

    Contact SUSHI BIKES

    To reach us you have several possibilities: Contact by phone: Tuesdays to Fridays from 10:00 am to 04:00 pm Phone no.: 089/37037384 Please note that we are not available on public holidays in ...

  • Hannes created an article,

    Find suitable accessories

    If you are looking for suitable accessories for your SUSHI BIKE, you can look directly in our online store. Here you can set appropriate filters on the left hand side to only see the accessories th...

  • Hannes created an article,

    Where can I request a copy of the invoice?

    You will receive your invoice together with the order confirmation. Look for the text "Download your invoice here" and klicke on the link provided to download your invoice.   If you have del...